Shipping policy

Digital Product Delivery Policy – The Sleep Guide

Thank you for shopping at The Sleep Guide. All products available on this website are digital products, which means no physical shipping takes place.

Once payment has been successfully confirmed, your product will be delivered electronically and will be available for immediate access or download.

Order Processing

All orders are processed automatically upon payment confirmation. After your purchase, you will receive:

  • Immediate access to the digital product, or
  • A confirmation email with download and/or access instructions.

Delivery is usually instant, although in exceptional cases it may take a few minutes due to payment system verification.

No Physical Shipping

Since all our products are digital:

  • No physical product will be shipped.
  • A shipping address is not required, except for billing purposes.
  • No shipping fees apply.
  • There are no postal delivery timeframes.

All products are delivered exclusively online.

Delivery Time

Digital products are normally delivered immediately upon payment confirmation. In exceptional circumstances (manual payment review, technical issues, or system maintenance), delivery may take up to 24 hours.

If you do not receive access within that timeframe, please contact us.

Access Issues

If you experience any issues accessing, downloading, or using your digital product, please contact our support team immediately:

📩 info.ahoraduermo@gmail.com

We will do our best to resolve any issue as quickly as possible.

Email Errors

It is the customer's responsibility to provide a valid email address at the time of purchase. The Sleep Guide is not responsible for delivery failures caused by:

  • Email addresses entered incorrectly by the customer
  • Spam or junk mail filters
  • Full inboxes or email provider blocks

Contact

For any questions related to your order or digital delivery, you can reach us at:

📩 info.ahoraduermo@gmail.com

We will be happy to help and ensure you receive your purchase correctly.

Legal Notice

By making a purchase at The Sleep Guide, you agree that all products are digital and that there is no obligation for physical shipping.

This policy complies with applicable e-commerce regulations for digital goods.